Departments
- Folder Operator
- Food Production
- Forklift Driver
- Guillotine Operator
- HR / Payroll
- Machine Operator
- Manufacturing & Production
- Office, Management & Sales
- Print Finishing Folder
- Printing, Mailing Fulfillment
- Project Development Executive
- Quality Assurance Food Production
- Refuse Collector
- Refuse Loader
- Stock Control Administrator
- Warehouse Operatives
- Admin / Logistic
- Drivers Mate
- Pickers and Packers
- Kitchen Assistant
- Bakery Team Leader
- 3.5T Van Driver
- Recruitment consultant
- Events Assistant
- Accounts Administrator
- Delivery Van Driver
- Quality Controller
- Cleaning Operative
- Business Development Manager
- Warehouse Manager
- Production Operator
- Transport/Logistics
- Warehouse/Factory supervisor
- 7.5t driver
- Production Manager
- Receptionist & Office Assistant
- Data Entry Specialist
- Reach Truck Driver
- Yoghurt Maker
- Advanced Chiller Operative
- Counterbalance Forklift Driver
- Cleaning
Customer Service Inbound Call Handler
Posted On : 28 Apr, 2025 Receptionist & Office Assistant
An exciting opportunity has arisen to join our expanding client at their head office in Enfield. They are seeking a hard-working individual to join their team and this position comes with a great opportunity to progress within the company. They are seeking an experienced Customer Service Inbound Call Handler to tend to customer enquiries via telephone and email.
They are a fast-growing company who pride themselves on their professional yet welcoming working environment. They are looking for a candidate with substantial computer skills, and experience with handling a busy telephone service to fulfil the high volumes of customer enquiries that they receive.
Skill Requirements:
- Outstanding Communications Skills with a friendly telephone manner
- Phone Etiquette
- Computer Proficiency, familiar across Microsoft office applications
- Previous Customer Service Experience (minimum of two years)
Duties and Responsibilities
- Answer inbound calls
- Make outbound calls
- Answer email-based enquiries
- Resolve customer enquiries and complaints efficiently
- Maintain excellent customer satisfaction
- Adequate organisation and time management skills
Salary
Job Type: Temp to perm
Salary £12.75
Hours are 9am-6pm from Monday to Thursday, and 9am-5pm on Friday.
Benefits:
- Casual dress
- Free on-site parking
- Local transport links
- Workplace pension
- 28 days holiday (inclusive of bank holidays)
We are looking for a committed and reliable candidate, ideally qualified up to degree level, someone that can easily adapt and learn new skills, full in-house training will be provided by their experienced staff members. Our ideal candidate will have at least two years office based customer service experience in a similar role.
We are looking forward to receiving your CV!
Job Type: Full-time
Pay: From £12.75 per hour
Schedule:
- Monday to Friday
Application question(s):
- Are you available for an immediate start?
Education:
- A-Level or equivalent (required)
Experience:
- Office based Customer Service: 2 years (required)
- Handling high volume inbound customer calls: 1 year (required)
Work Location: In person
Login